My spouse and I flew from Palm Springs to Ft. Myers Florida, to the return excursion, flight 2233 from Dallas, my spouse Rick Barnes was Minimize very poorly by a thing during the seat when he put our baggage while in the overhead compartment. We called the Hostess and Regardless that blood was gushing out of your wound, he was offered a band help to cover the five inch gash in his leg. We were being instructed that once Absolutely everyone boarded, the hostess would return with the 1st aid package and must create a report.
I lately took a flight from JFK to St Thomas with a Saturday eight am flight and had probably the most helpful, efficient knonwledgable flight attendant she was fantastic. I'd personally like to thanks her for making my excursion a lot more satisfying.
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Consumers who wish to go with or complain to American Airlines can Get hold of the corporate office at:
American Airlines,I'm so disappointed !!! I had such a challenging time with my disabled baby!! You shed my stroller seat belt, i needed to stroll each of the way about the airport holding my four a long time previous daughter…and right after standing just one hour on the baggage assert they explained to me to get in touch with your purchaser service ,guess what? They might’nt do nearly anything!! it proceeds? unbelievable!!!
Experienced wonderful client service sine 1/17. Been pulled from the FRA flight and stayed for two times in Philly. Currently 1/19 I will resume my flight to FRA with up to par documentation. To my shock the ticket agent at the sign in counter had been absolutely impolite, not helpful and predicted me to seek out my baggage which was checked in about the 17th Which I was not able to retrieve when I was pulled off the flight on Sunday.
We ordered round journey connecting flights as a result of Charlotte from Boston to Aruba for eleven/28/2015. We compensated additionally for the “excess area” seating. No where have top article been we knowledgeable that these “further place” seats did not offer a reclining solution. After we arrived in Charlotte, we boarded flight 874 only to b informed through the Captain that he required to carry out some “regimen routine maintenance” that would take a “couple of minutes” right before we still left, due to the fact he “would not be capable of leave Aruba in time” if he waited to obtain it accomplished completed there.
This apply is not 1 American Airlines must go on to follow as is dehumanizing and down suitable inconsiderate of paying out buyers. This practical experience has wholly still left a bad style in my mouth and it took from The good family vacation I recently skilled .
We're so amazing upset with this kind of mis-treatment method and weak management by American Airways and won't ever fly you all over again.
Ps I also mailed a grievance to AA via their wed site and attempted to resolve this challenge And that i never ever obtained a response. Just A different fictitious activity delivered you by American
I've usually been a faithful customer to AA and do not consider any of the prospects ought to be treated On this method!
Fantastic Early morning, I had been wondering Exactly what are the necessities desired when a consumer travels having a small. Thank you for any details with regards to this issue.
I love AA but be sure to make sure they make certain things such as the amusement as well as other items are completely checked…..specifically for the lengthy haul.
I traveled incredibly lately on just one of one's planes, I have usually been satisfied nevertheless, this expertise remaining me with the concern, “Why ought to I exploit this airline?”. I still left L.A. to fly to Phoenix I had been returning home immediately after caring for my sister and necessary to get residence immediately mainly because my partner was hurt at your house. Prior to the airplane still left there have been Computer system problems and once we landed the ramp wouldn’t open up we needed to be “towed ” to another gate. “We did not disembark in the airplane till the last call for my following flight. I realize that you'll find issues that arise even so the service was not up to benchmarks. At no time did anyone say we're sorry, aside from the pilot stated, “Nicely I don’t really know what to convey factors happen, I assume sorry could be excellent.